CULINART SDN BHD respects the privacy of our guests and website visitors with regard to personal data and are committed to protecting the privacy of our users, and strive to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 (“Act”), which describes how your information (“Personal Data”) is collected and used and your choices with respect to your Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall include any member of CULINART SDN BHD. The following discloses our information gathering and dissemination practices for this website, and if relevant, for the use of, or subscription to, or purchase of any products and/or services offered by CULINART SDN BHD.

Information We Collect:

We may collect the following information when you use our website which may include the following but not limited to below:

• Contact information: Name, email address, phone number (when making a reservation)
• Information collected through cookies and similar technologies: Browsing behavior, website usage data

How We Use Your Information:

We use your information for the following purposes:

• To process your online reservation requests and confirm your table.
• To send you information about CULINART SDN BHD, including promotions, events, and special offers (with your consent).
• To understand and analyse our sales, and your needs and preferences.
• To develop, enhance, market and provide products and services to meet your needs.
• to respond to your requests or complaints.
• To personalize your website experience and improve our services.
• To analyse website usage data to understand user trends and improve the website.
• To comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.
  

Impact of Non Provision of Personal Data

Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request for any of the above purposes may not be accepted or acted upon or your request to browse some information on this Website, or the use of, or subscription to, or purchase of any products and/or services offered by CULINART SDN BHD may be denied or affected.

Sharing Your Information:

We will not sell or share your personal information with third-party companies for marketing purposes without your consent.

We may share your information with third-party service providers who assist us with operating the website, processing reservations, or sending marketing communications (with your consent). These providers are contractually obligated to keep your information confidential.

We may disclose your information if required by law or to protect the rights and safety of CULINART SDN BHD or others.

Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or in servers located in Malaysia. It may be necessary to transfer your Personal Information to third party services providers based/located outside Malaysia. By continuing usage of the Website, products and/or services of CULINART SDN BHD, you hereby consent to such transfer.

Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of How We Use Your Information stated in the above or is required to satisfy legal regulatory, accounting requirements or to protect our interests.

Data Security:

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no website is completely secure, and we cannot guarantee the security of your information.

Links

This Website may contain links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations. If any advertisers and/or business partners access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than the Website may then opt out of completing the registration. 

Your Rights of Personal Data and Choices:

You can opt out of receiving promotional emails from CULINART SDN BHD at any time by clicking the “unsubscribe” link at the bottom of our emails.

You can access and update your personal information by contacting us at [insert contact information].

If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent for future marketing communication, you may send your request in writing to:

Culinart Sdn Bhd

L09-02(B), Level 9,

Menara The MET, No. 29,

Jalan Dutamas 2, 50480,

Kuala Lumpur,

Malaysia

or

Email: admin@culinart.my

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to collect information about your website usage. Cookies are small data files stored on your device that allow us to remember your preferences and track your activity on the website.

You can disable cookies in your browser settings. However, this may limit your ability to use certain features of our website.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at +603-6211 3303.

(Last updated: 13^th May 2024)